The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Variety
“The food selection was delightful, offering a great blend of flavors and the restaurant staff was genuinely helpful and friendly.” view full review
Endless Activities
“I loved the variety of on-site activities, from kayaking to mini-golf; it kept my family entertained every day.” view full review
Fun Waterpark
“The waterpark was a highlight for both kids and adults, providing hours of fun, although a little maintenance would enhance it further.” view full review
Spotless and Fresh
“After the cleaning service, the room was not only fresh but the pleasant scent made it feel welcoming and relaxing.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing
Services
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Carretera Puerto Juarez-Punta Sam Km 1.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Carretera Puerto Juarez-Punta Sam Km 1.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Puerto Juarez 77500Mexico
El Meco Archaeological Site
1.0
km
Market
Mercado 28
5.4
km
El Meco
1.1
km
Church
Catholic church Maria Estrella del Mar
720 m
Mall
Gran Puerto
2.0
km
Ferry
2.0
km
Carretera Federal a Merida-Puerto Juarez Km. 301. 500 Mts.
Bioparque y Albergue Animal Chan Tamam
2.8
km
Salon del Reino de los Testigos de Jehova
3.1
km
Church
Iglesia de Nuestra Senora del Carmen
3.5
km
Avenida Tulum
Tulum Avenue
4.2
km
Golf Course
Puerto Cancun
3.9
km
Septimo Dia Adventist Church
3.8
km
Toro Valenzuela Stadium
4.6
km
Square
Las Palapas
5.0
km
Golf Course
Puerto Cancun Golf Course
4.2
km
Cancun Government Palace
4.9
km
Punta Sam
Puerto Amada
4.3
km
Church
Cristo Rey Church
5.0
km
Night club
ANTIQUE Puerto Cancun
4.4
km
Night club
Barezzito Puerto Cancun
4.5
km
Kukulcan Boulevard
Club De Playa
4.4
km
Carretera Fed Cancun Chetumal
El Toh
4.4
km
Park
Parque Urbano Kabah
4.6
km
Estadio Toro Valenzuela
4.6
km
Calle Vialidad s/n
Asterix
4.7
km
Beach
Playa Las Perlas
4.8
km
Store
Superama Bonampak
4.9
km
5
Arte Garden
4.9
km
Carr. Cancún - Tulum 5
Palacio Municipal
4.9
km
Nearby
Puerto Juárez-Punta Sam Hwy Km 1.5
All Ritmo
170 m
Restaurants
Entremuelles
210 m
Marina Hacienda del Mar Carretera Puerto Juarez - punta Sam Km 1.5
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great beach access
Friendly staff
Outdated rooms
Limited evening entertainment
7.4/10
Very good
Rooms
7.2
Location
7.2
Service
8.3
Dining
7.0
Guest reviews
7.4/10
based on 6 reviews
4/5
based on 3740 reviews
6.9
6.9/10based on 615 reviews
#71 of 252 hotels in Cancun based on Tripadvisor
Richard
United Kingdom,
April
2024
7.2/10
The hotel is an affordable all-inclusive-type resort with fairly old and outdated rooms that looked nothing like the photos online, but they are doable. The service was super nice and friendly, offering various activities like water sports, soccer, and volleyball. The location is decent, not too far from anything, with many fun activities throughout the day, yet lacking evening entertainment. The dining experience was generally okay, offering great traditional Mexican food, but the area can feel unsafe.
Rooms
7.0
The rooms were fairly old and outdated but doable for the price. They looked different from the online photos.
Service
9.0
The staff was super nice and friendly. They were helpful with various services like water sports and tours.
Location
7.0
The location is decent, with many daytime activities, but lacking evening entertainment. It's not far from main attractions.
Dining
6.0
The dining experience was mixed. The food was generally good, with traditional Mexican dishes, but the surroundings felt somewhat unsafe.
Facilities
7.0
The facilities offered a range of activities and services, such as water sports and tours. Some maintenance issues were noticeable.
Don
United States,
April
2024
7.8/10
The hotel offers spacious rooms steps away from the beach with plenty of palapas and beach chairs, a doable option for an affordable, all-inclusive-type resort. The rooms are fairly old and outdated but serve their purpose well.
Rooms
7.0
The rooms are fairly old and outdated but doable for an affordable all-inclusive-type resort. My room was very large with a sliding door to a patio. I especially liked the proximity to the beach with plenty of palapas and beach chairs.
Service
9.0
The service was friendly and helpful. The staff members were super nice and always polite. They were also very hardworking, ensuring a positive stay experience.
Location
8.0
The location is decent, not too far from anything. There are many fun activities going on throughout the day for entertainment. However, more evening entertainment would have been appreciated.
Dining
7.0
The dining experience at the hotel was okay. The buffet had a decent selection of food, including great traditional Mexican dishes.
Facilities
8.0
The hotel offers a variety of facilities, from water sports activities to car hire services. They also have a souvenir shop and provide tours and ticket assistance.
Great beach access
Outdated rooms
David
United Kingdom,
January
2024
6.6/10
The hotel is suitable for an affordable all-inclusive-type resort, with fairly old and outdated rooms that are doable. The service is characterized by hard-working and polite staff, with a bit of insistence on extra payments. The location offers easy access to tours and souvenir shops, but lacks evening entertainment. The dining experience varies from great traditional Mexican food to just okay. Overall, it's a decent value for money option with some room for improvement.
Rooms
6.0
The rooms were fairly old and outdated but doable for an affordable all-inclusive-type resort.
Service
7.0
The staff was polite, hard-working, but a bit insistent on extra payments.
Location
6.0
The location provides easy access to tours and souvenir shops, but lacks evening entertainment.
Dining
7.0
The dining varies from great traditional Mexican food to just okay.
Facilities
7.0
The facilities are decent for the price paid.
Gerald
United States,
October
2023
8.6/10
My stay at the hotel was fabulous! The rooms were very spacious, located just steps from the beach with a lovely patio and stocked with all the essentials. The service was exceptional, especially from Pedro, the water-park bartender, who made the most delicious cocktails. The location offered fun activities throughout the day, though I wished for more evening entertainment. The dining experience in the buffet was outstanding with great traditional Mexican food. Overall, a wonderful experience with a couple of minor drawbacks.
Rooms
9.0
The room was very large with a sliding door to the patio, steps from the beach, and well-organized with stocked basics.
Service
8.0
Pedro, the water-park bartender, was a lovely gentleman and made excellent cocktails, though some other staff members were not very friendly.
Location
8.0
The location was fantastic with plenty of entertainment options during the day and accessible to the main complex through a tunnel, but the evenings could use more special activities.
Dining
9.0
The dining experience in the buffet was excellent with great traditional Mexican food.
Facilities
The hotel facilities were top-notch with plenty of activities to enjoy.
Jack
United Kingdom,
July
2023
6.6/10
The hotel offers spacious and clean rooms with an amazing sea and marina view, although they are fairly old and outdated. The service was polite and entertaining with various activities provided. The location is convenient for tours, but lacks evening entertainment and is in a run-down area. The dining experience varied from not good to great traditional Mexican food. Overall, a spotlessly clean affordable all-inclusive-type resort with some drawbacks.
Rooms
7.0
The rooms were spacious and clean every day, although fairly old and outdated.
Service
8.0
The staff were polite, hardworking, and provided various activities for entertainment.
Location
6.0
The hotel is conveniently located for tours, but lacks evening entertainment and is in a run-down area.
Dining
5.0
The dining experience ranged from not good to great traditional Mexican food.
Facilities
7.0
The hotel offers a range of facilities for guests to enjoy.
Roger
United States,
June
2023
8.2/10
My stay at the hotel was exceptional. The room was very large with a sliding door to a patio, just steps away from the beach with plenty of palapas and beach chairs, including where our room was located which was right on the main level facing the ocean. Although the rooms were basic, they provided a comfortable stay with a lovely view of the beach. The service was outstanding, with a gentleman who made me some delicious cocktails at the waterpark, ensuring we felt safe and entertained during these challenging times. The location was decent, not too far from everything, and offered many fun activities throughout the day. The dining experience was great, serving traditional Mexican food in a buffet style. Overall, a fantastic stay with a few minor drawbacks.
Rooms
7.0
The rooms are basic but comfortable, offering a nice view of the beach.
Service
9.0
The service was top-notch, with friendly staff ensuring our safety and entertainment.
Location
8.0
The location is decent, with plenty of fun activities and not far from attractions.
Dining
8.0
The dining experience was delightful, offering great traditional Mexican food in a buffet setting.
Facilities
9.0
The hotel offers excellent facilities, including a waterpark, car hire, housekeeping, and tours/ticket assistance.
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All Ritmo Cancun Resort & Water Park25.03
-
26.03.2025
